Date: 29th July 2021
Volarma Ltd takes your privacy seriously. That is why we will only use your personal information to provide you with the products and services you have requested, as well as to administer your account. We will not sell or share your information with third-parties you grant us explicit permission to do so, and we will never use your personal data for any reason other than the reasons described within this policy.
Our privacy policy outlines your relationship with our company and explains in detail how we use the information that you provide us with.
Volarma Ltd is registered in the United Kingdom. Volarma Ltd due to the nature of business and processing of personal data has no regulatory obligations to appoint a Data Protection Officer (DPO). Volarma Ltd has instead a data controller whom could be contacted using the form.
You can reach us by:
If you’d like to change your web, contact or marketing preferences, you can do so at any time. Simply contact us here to request the necessary amendments.
Volarma Ltd is committed to upholding and maintaining your personal rights. We operate our business in-line with the European Union’s General Data Protection Regulation and observe your rights to change or withdraw your opt-in options at any time. As part of our ongoing commitment to uphold your rights, Volarma Ltd will also extend advice on how you can issue formal complaints to relevant authorities, such as the Information Commissioner’s Office.
Volarma Ltd does not collect any sensitive data about you. Sensitive data refers to (but is not limited to) information about your race or ethnic background, religious or political affiliations, trade union affiliations, sexual orientation, criminal background or health background.
This privacy policy has been developed to inform users of Volarma Ltd how we use their data. Volarma Ltd is a software as a service business that distrubutes tools for research, and as such we need to process the data of individuals to offer our products and/or services. Bearing that in mind, our privacy policy applies to any and all individuals registered with us as a user, customer, administrator or in any other capacity.
There is a lawful basis for processing your data, and this section of our privacy policy outlines how this applies to the personal information you provide us with or allow us to collect.
The information this policy applies to includes information that you:
This policy also applies to information that we:
Please note that when you submit personal data on our website, you are giving Volarma Ltd your explicit consent that we can use that data in line with our privacy policy.
After giving Volarma Ltd your consent, you are free to amend your consent or withdraw your consent at any time. You have the right to object to the processing of your data. To opt-out, change your preferences or revoke your consent, simply contact us here.
Volarma Ltd collects and stores data in the UK. We will store your data for a period of one year after your last recorded login attempt unless otherwise noted and explicitly stated.
Volarma Ltd stores data relating to transactions, payments and orders for a period of up to seven years. This period may be extended under certain circumstances as part of our ongoing commitment to comply with UK and international law.
We use carefully selected and recognised third-parties to help us take payments, provide commerce services and manage company accounts. Some of these third-parties may operate outside the European Union.
Volarma Ltd may process your data based on more than one legal ground.
Circumstances under which we may be required to process your data under more than one legal ground may include:
| Reason | Data type | Legal basis |
|---|---|---|
| Customer registration | Identity and contact information | To carry out a contract we’ve made with you |
| Processing and/or delivering your order | Identity, contact information, financial information, financial and transactional data | To carry out a contract we’ve made with you and to exercise our legitimate interests to recover debts owed |
| To manage our customer relationship with you | Identity, contact information, marketing and communications preferences | To carry out a contract we’ve made with you, to comply with legal obligations and to exercise our legitimate interests to keep our records updated |
Volarma Ltd may send you marketing communications if you have given us your contact details and opted-in to marketing communications.
You can opt-out of these marketing communications and manage your preferences at any time.
As a data controller, Volarma Ltd is legally responsible for the data you provide us with. In honouring that responsibility, we pledge to uphold our commitments under GDPR and the Data Protection Act 2018.
We will only ever use your data:
In addition, Volarma Ltd processes the personal data you submit to us or we collect as a data processor. As part of this role, Volarma Ltd takes all necessary precautions to secure the personal data we collect, process and store.
We may occasionally use the data you provide us with for marketing, relationship management or account management activities. These activities are designed to ensure you have adequate information about other products and/or services we offer, that we have reason to believe you may be interested in. You have the right to opt-out of these activities at any time.
Volarma Ltd never shares your personal data with third-parties unless those parties have been explicitly mentioned within our privacy statement.
As part of our ongoing commitment to GDPR, Volarma Ltd will report any security breaches or attempted breaches to the relevant authorities within 24 hours. We will subsequently contact all those affected by the breach within 72 hours of its occurrence.
As part of the Data Protection Act 2018, Volarma Ltd observes the right to share selected information with third-parties that use data for non-marketing purposes. This could include (but is not limited to) organisations that provide credit assessments, identification services and fraud prevention activities.
Some of the User Information that we collect is obtained via the use of cookies and similar technologies. Cookies are usually a string of numbers and/or letters that a platform transfers to a user's hard drive. Similar technologies include pixel tags and web storage and other technologies, and we refer to all these things as “cookies” in this section. The cookies enable the platforms to "remember" you, either for the duration of your visit (session cookies) or for repeat visits (persistent cookies).
On the platforms, we use the following types of cookies:
If you register with us or if you continue to use the platforms, you agree to our use of cookies. In some cases, when you arrive on the platform a pop-up message will appear asking for your consent to place advertising cookies on your device as required by applicable law. In order to provide your consent, please click ‘OK’. Once your consent has been provided, this message will not appear again when you revisit, unless you delete cookies via your browser settings or otherwise.
Most web browsers automatically accept cookies, but if you prefer, you can change your browser settings to prevent that, or opt-out as explained below. You may not be able to take full advantage of the platforms or use certain functions if you disable cookies.
If you wish to withdraw your cookies consent at any time, you have the ability to accept or decline cookies by modifying your browser setting. You may also go to www.allaboutcookies.org or www.youronlinechoices.eu if you are in Europe, or to www.aboutads.info/choices if you are anywhere else for instructions on how to disable cookies. You may opt-out from Google Analytics here. In some instances, when you opt-out, a new cookie (Opt-Out-Cookie) is placed in your web browser. This tells the third party provider to cease data collection from your browser and prevents advertisements from being delivered to you.
Volarma Ltd is committed to upholding your rights. If you have any questions, comments or concerns about this privacy policy or wish to exercise your rights in relation to your personal data, please contact us contact.
We will process any request within 20 days. Subject Access Requests are normally performed free of charge, but we may need to charge individuals for excessive or unreasonable data requests.